Privacy policy and Terms and Conditions
TERMS AND CONDITIONS
GENERAL NOTES.
This contract ("Contract") is a distance contract pursuant to Art. 50 et seq. Of Legislative Decree No. 206 of September 6, 2005 ("Consumer Code"). The Contract has as its object the sale of movable goods between Campo Marzio 2003 S.r.l. with registered office in Via Pordenone 2 - 00182 Rome (RM), registered with the Companies' Register of Rome ne 1050273 , P.iva 07701661006 and the consumer (the "Customer").
The Contract is concluded directly through the acceptance by Campo Marzio 2003 S.r.l. from a purchase proposal issued by the Customer by telephone or through the Internet via the website www.campomarzio70.it ("Site") and/or through other distance selling systems of Campo Marzio 2003 S.r.l., on the basis of the methods described in the following article.
For any information regarding orders, shipments and, more generally, acquisitions, including the main features of the products for sale on the Site, you can contact the customer care of Campo Marzio 2003 S.r.l. at the following addresses:
- customer care email: info@campomarzio70.it
GENERAL CONDITIONS OF SALE
Art 1. - Acceptance of the general conditions of sale
The purchase of products for sale on this Site is reserved for individuals, natural persons of legal age, acting for purposes unrelated to any commercial, entrepreneurial, craft or professional activity carried out. Therefore, by sending an order (hereinafter the "Order") in the manner provided on the Site and illustrated in the following art. 2, the subject (hereinafter "the Customer") expressly declares that he/she is of legal age and that he/she is acting outside his/her commercial, entrepreneurial, artisanal or professional activity.
By sending the Order, the Customer also declares that he/she has read all the information provided to him/her during the purchase procedure and that he/she fully accepts these general conditions of sale (hereinafter the "Conditions").
It is recommended to keep these Conditions, which, for this purpose, may be printed or saved on a durable medium.
Art. 2. Method of Purchase / Conclusion of the Contract:
The customer, once the order has been confirmed, will receive an e-mail message from campomarzio70.it confirming receipt of the order. It will also be assigned a "Customer Order Number" that must be used in any communication with campomarzio70.it .Upon receipt of the order campomarzio70.it will verify the actual availability in stock of the requested goods.In case of unavailability, even temporary, of the requested good, campomarzio70.it will contact you immediately by e-mail message to decide how to fulfill the order.
Art. 3. Availability of products:
The customer may purchase only the products in the electronic catalog visible on the site www.campomarzio70.it in the existing quantities in stock and possibly available from suppliers. Items selected from those in the virtual catalog of the campomarzio70.it site may be purchased under the following conditions.
Art. 4. Shipping:
4.1 - After the conclusion of the order, Campo Marzio 2003 S.r.l. will send the Customer an e-mail confirmation of receipt.
The Customer is invited to print and keep this e-mail.
In case of non-receipt, he is requested to contact Campo Marzio 2003 S.r.l. by e-mail at shop@campomarzio70.it.
If there is an impossibility, even temporary, to process the order in a partial or total way, Campo Marzio 2003 S.r.l. will promptly inform the Customer by e-mail to agree on how to handle it, without prejudice to the right of the Customer to request the cancellation, even partial, of the order.
4.2 - Campo Marzio 2003 S.r.l. undertakes to ship the products to the address indicated by the Customer within 24-48 working hours after confirmation of the order.
Orders placed on Fridays are prepared from the first working day following(Monday).
4.3 - For orders of alcoholic perfumery destined outside the territory of the European Union, shipping times may extend up to 5 days.
4.4 - It should also be noted that, for Extra-EU orders, the shipping rate indicated at the time of purchase covers transportation only: any customs duties, local taxes or import charges remain the responsibility of the recipient.
4.5 - Campo Marzio 2003 S.r.l. reserves the right to suspend the shipment or cancel the order if the data provided are not true (for example, e-mail address or phone number does not exist).
4.6 - Any complaints may be forwarded to the following address: info@campomarzio70.it.
Art. 5. Prices
The sale prices of the products illustrated on the Site of Campomarzio70.it are inclusive of VAT and do NOT include shipping costs.
Art. 6. Method of purchase and payment
The Customer will be allowed to choose one of the following payment methods:
(a) Credit card belonging to the VISA, MASTERCARD, AMERICAN EXPRESS circuits.
(b) PayPal
(c) Bancontact
(d) Apple Pay
(e) GooglePay
(f) iDeal
(g) Shop Pay
Art. 7. Obligations of the Customer.
The Customer represents and warrants:
(1) that he/she is a consumer in accordance with Article 3 of the Consumer Code; (2) that he/she is of age;
(3) that the data provided by him/her for the execution of the Contract are correct and true.
Art. 8. Right of Withdrawal
8.1 - The Customer has the right to withdraw from the contract entered into, without specifying the reason, within 14 days of receipt of the products.
The Customer may exercise the right of withdrawal within the above period, manifesting it by a registered letter with return receipt addressed to Campo Marzio 2003 srl, Corso Vittorio Emanuele II, 229 - 00186 Rome (RM) or by PEC at campomarzio2003@pec.it
8.2 - The Customer who intends to avail himself of the right of withdrawal must return the products perfectly intact and unused (still unwrapped if received in this way) to the address indicated in the invoice / transport document within 14 days of receipt of the products.
The receipt/transport document attached to the shipment must be combined with the products to be returned.
Pursuant to Article 55, second paragraph, of the Consumer Code, the Customer shall not have the right of withdrawal in the following cases:
- Products used or damaged
- Products opened by the Customer, therefore no longer intact
- Supply of custom-made or personalized products, or which by their very nature cannot be returned or are liable to deteriorate or alter rapidly (e.g. cosmetics).
8.3 - The cost of returning products is the responsibility of the Customer. The customer may choose to return the product at his or her own expense or choose to take advantage of our return service, which provides for collection by our courier at the address indicated in the order form.
Campo Marzio 2003 S.r.l. will return, within 10 days from the date of receipt of the products by the Customer the full price paid by the Customer in case of return of the product complete with all its parts and functionality.
8.4 - The return of the money will be made by bank transfer and / or through the channels used for payment.
Art. 9. Right of replacement
In case of replacement, the same rules as in point 8 "Right of withdrawal" shall apply. Campo Marzio 2003 S.r.l. will verify the integrity of the returned product and the presence of the required documents, after which it will prepare the new package, subject to payment by the customer for the new shipment.
Art. 10. Storage charges
The customer is informed by email, by us and our courier (TNT for domestic and European shipments and DHL Express for extra-EU), of the progress of the shipment.
The recipient specifically receives: e-mail notification of successful shipment and a second e-mail notification of delivery.
Our courier makes two pass attempts: if on the first pass the customer is absent, the courier will pass again on the next business day, unless the delivery area is served by the courier on alternate days.
If the customer is also absent on the second pass, the package will go into storage at the depot closest to the delivery area. The customer at this point will have to take care personally to go and pick up the package, paying the relevant storage fees that increase from day to day and the amount of which is determined independently by the locations themselves.
Campo Marzio 2003 S.r.l. may decide, if the customer fails to mention, to unblock the storage by having the package returned to the sender's location. Campo Marzio 2003 S.r.l. is required to return to the customer the amount previously advanced, deflated by the costs of storage and return shipping (to be quantified on a case by case basis).
- Force Majeure
In any case of force majeure or unforeseeable circumstances, Campo Marzio 2003 S.r.l. shall not be held responsible for the delay or non-delivery and reserves the right to terminate all or part of the contract, suspend or postpone its execution.
Art. 11. Warranty
On campomarzio70.it are marketed quality products and purchased directly from carefully selected manufacturers and retailers.
If the customer finds a defect in the purchased products, he may exercise the right of withdrawal.
The consumer may request information, make any complaints or communications deemed appropriate, in the following ways:
- By sending PEC campomarzio2003@pec.it
- info@campomarzio70.it
Art. 12. Privacy
The personal data collected with the submission of the Order will be processed by Campo Marzio 2003 Sr.l. for the sole purpose of satisfying the express requests of the Customer, in accordance with EU reg. 679/16 and the privacy policy on the Site. Any further processing will be carried out only with the express consent of the Customer.
SHIPPING INFORMATION
Packages are generally sent within 1/2 working days after receipt of payment and are shipped via express courier TNT l, DHL or Bartolini.
As soon as your order is shipped you will receive an email with a tracking link for the status of the delivery. The courier will deliver on average within 24/48 hours (excluding weekends) from pickup at our store, which occurs every business day at 2 pm.
Shipping charges include handling and packaging charges and postage. No additional handling charges are applied to the shipping charges. Deliveries are made worldwide with the exception of perfumes that cannot be shipped to countries such as Australia, Canada, Mexico, and Russia.
Shipping costs
Delivery by express courier has the following costs:
- Perfumes:
- Italy
- Free above € 50.00
- € 6.00 below € 49.99
- EU € 25.00
- International Switzerland € 25.00 ( price INCLUDES of shipping costs and Shipper Declaration for flammable materials, EXCLUDING customs costs which are the responsibility of the buyer)
- International € 70.00 ( price INCLUDING of shipping costs and Shipper Declaration for flammable materials, EXCLUDING customs costs which are the responsibility of the buyer)
- Italy
- Sample:
- Italy - € 6 (with a purchase of 4 samples, shipping is free)
- EU - € 25.00
- Cosmetics - Design - Accessories
- Italy
- Free above € 50.00
- € 6.00 below € 49.99
- EU
- € 25.00 under 3kg
- € 45.00 over 3kg
- International
- € 45.00 under 3kg
- € 80.00 over 3kg
- Italy
For all shipments to countries outside the European Union, freight charges are VAT free as customs duties are the responsibility of the recipient and NEVER included in the cost of the shipment.
INFORMATION ON IN-STORE COLLECT SERVICE:
Click & Collect orders remain available for in-store pickup within 14 days after receipt of the e-mail confirming availability.
If the pickup does not take place within this period, the order may be cancelled and the amount refunded in accordance with the terms of our terms of sale.
If for any reason you are unable to pick up your order within the 14 days, please contact our Customer Service Department at customercare@campomarzio70.it.
In this way we will be able to agree together on an extension of the stock time, compatibly with the availability of the product.
We remind you that, for all purchases made online, the right of withdrawal within 14 days from the time of withdrawal in store remains valid, as provided for by the regulations in force.
INFORMATION ON RETURNS AND REFUNDS
Right of withdrawal
- The Customer has the right to withdraw from the contract entered into, without specifying the reason, within 14 days of receipt of the products.
The Customer may exercise the right of withdrawal within the above-mentioned period, manifesting it by means of a registered letter with return receipt addressed to Campo Marzio 2003 srl, Corso Vittorio Emanuele II, 229 - 00186 Rome (RM) or by PEC to the address campomarzio2003@pec.it
- The Customer who intends to make use of the right of withdrawal must return the products perfectly intact and unused (still cellophane wrapped if received in this way) to the address indicated on the invoice / transport document within 14 days of receipt of the products.
The receipt attached to the shipment must be combined with the products to be returned.
Pursuant to Article 55, second paragraph, of the Consumer Code, the Customer shall not have the right of withdrawal in the following cases:
- Products used or damaged
- Products opened by the Customer, therefore no longer intact
- Supply of custom-made or personalized products, or which by their very nature cannot be returned or are likely to deteriorate or alter rapidly (e.g. cosmetics).
- The cost of returning products is the responsibility of the Customer. The Customer must arrange shipping with a shipping service of his/her choice. Campo Marzio 2003 S.r.l. will return, within 10 days from the date of receipt of the products by the Customer the full price paid by the Customer in case of return of the product complete with all its parts and functionality.
The return of the money will be made by bank transfer and / or through the channels used for payment.
- In case of replacement, Campo Marzio 2003 S.r.l. will verify the integrity of the returned product and the presence of the required documents, after which it will prepare the new package, subject to payment by the customer for the new shipment.
PRIVACY POLICY
PRIVACY POLICY
INFORMATION IN ACCORDANCE WITH ART.13 EU REGULATION n.679/2016 (General Data Protection Regulation - GDPR)
Dear User,
personal data provided by you are processed in accordance with the legislation on the protection of personal data, pursuant to the aforementioned EU Regulation 679/2016 ( GDPR).
In particular, we inform you that:
- the personal data you enter on the electronic form/form will be processed, also in electronic form, only by our employees/collaborators and, in particular, to allow the necessary communications;
- Campo Marzio 2003 S.r.l. may process your personal data also for sending informative or promotional material (mailings and newsletters) of the activities of Campomarzio70, without prejudice to the possibility of refusing such use, exercising, free of charge and at any time, the right to object in accordance with Articles 130, paragraph 4, Legislative Decree 196/2003, and 21 of EU Regulation 679/2016. On the other hand, the personal data you provide will not be disclosed in any way to third parties, unless your prior and explicit consent;
- The provision of data not marked "optional" is compulsory, as it is indispensable to proceed to the correct processing of your order, to carry out all that is necessary to ensure the fulfillment and delivery of the purchase made, and to communicate with you in a timely and accurate manner; failure to provide such data will result in the impossibility of obtaining registration to the Campomarzio70.it , access to the reserved area, the possibility of being contacted for communications about purchases made and/or news that may be of interest to you, the possibility of being contacted in case of special requests and/or needs received by customer service on your part;
- No computer techniques for the direct acquisition of personal identification data of the user or profiling systems are used on this website. The software responsible for the operation of this website uses only session cookies and analytical cookies (in particular, Google Analytics cookies). We inform you, however, that disabling session cookies or analytical cookies may cause the website to malfunction and limit its usability. For more detailed information, we invite you to consult our cookie policy.
- Your data will be processed with logic related to the purposes indicated above and, in any case, in such a way as to guarantee the security and confidentiality of the data. The same data, moreover, will be kept for a period of time not exceeding that necessary for the purposes for which they were collected or subsequently processed, at the servers located at the offices in ________.
- In your capacity as a data subject, you may exercise your rights under Articles 15-22 of the EU Regulation, by virtue of which he/she may request and obtain information about the data concerning him/her, the purposes and methods of processing, updating, rectification, integration, erasure, anonymization and blocking, the period of data retention and, finally, object to the processing of the data.
The exercise of the above rights may be exercised by written communication to be sent by PEC to the address campomarzio2003@pec.it, by email to the address info@campomarzio70.it by means of an image copy of a document signed by the Interested Party, with an attached image copy of a valid identity document or registered letter with return receipt to the address Via Poli, 29 - 00187 Rome (RM), together with a copy of a valid identity document.
The Data Subject has, in addition, the right to lodge a complaint/signal/appeal to the Data Protection Authority pursuant to Article 77 of EU Regulation 679/2016. The Interested Party may avail itself, for the exercise of its rights, of individuals, entities, associations or bodies, conferring, for this purpose, a written proxy. The Interested Party may, likewise, be assisted by a trusted person. In order to know his or her rights, to file a complaint/complaint/appeal, and to be kept up-to-date on the legislation on the protection of persons with respect to the processing of personal data, the Interested Party may contact the Guarantor for the Protection of Personal Data by consulting the website at http://www.garanteprivacy.it/.
- The data controller is Campo Marzio2003 S.r.l. , with registered office in Via Pordenone, 2 - 00182 Rome, Tel. 0669922170; e-mail info@campomarzio70.it
- Contact details of the Data Protection Officer:
Valentino Di Liello
EXTENDED COOKIE POLICY
The campomarzio70.it website uses cookies to ensure the proper functioning of procedures and improve the experience of using online applications, as well as to send advertising messages in line with the preferences expressed by the user when browsing the Web. This document provides detailed information on the use of cookies and similar technologies, how they are used by Campomarzio70 and how to manage them.
DEFINITION OF COOKIES
Cookies are short text fragments (letters and/or numbers) that allow the web server to store information on the client (the browser) to be reused during the same visit to the site (session cookies) or later, even days later (persistent cookies). Cookies are stored, based on user preferences, by the individual browser on the specific device used (computer, tablet, smartphone).
TYPES OF COOKIES
Based on the characteristics and use of cookies we can distinguish different categories: Technical cookies are those that are indispensable for the proper functioning of the site and are generally used to manage login and access to restricted functions of the site. Specifically, they are used for the sole purpose of carrying out the transmission of a communication over an electronic communications network, or to the extent strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide such service. Analytics and performance cookies are used to anonymously collect and analyze site traffic and usage. These cookies, while not identifying the user, allow, for example, detection of whether the same user returns to log on at different times. They also make it possible to monitor the system and improve its performance and usability. Profiling cookies are aimed at creating profiles related to the user and are used in order to send advertising messages in line with the preferences expressed by the same in the context of web browsing. Due to the particular invasiveness that these devices can have within the private sphere of users, European and Italian regulations provide that the user must be adequately informed about their use and thus express his valid consent.
THIRD-PARTY COOKIES
Visiting campomarzio70.it you may receive cookies both from the site you visit ("owners") and from sites operated by other organizations ("third parties"). A notable example is the presence of "social plugins" for Facebook, Twitter, Google+ and LinkedIn. These are parts of the visited page generated directly by the aforementioned sites and integrated into the page of the host site. The most common use of social plugins is aimed at sharing content on social networks. The presence of these plugins results in the transmission of cookies to and from all sites operated by third parties. The management of information collected by "third parties" is governed by the relevant disclosures to which please refer. In particular, the following external cookies are installed on this site (click on the name in bold to reach the relevant disclosure pages):
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COOKIE MANAGEMENT
This site uses cookies, including third-party cookies, to send you advertising and services in line with your preferences. By browsing this site, clicking on links within it, scrolling through pages, or closing the short information banner you consent to the use of cookies. If you would like to delete our cookies from your computer, tablet, or phone, you will need to proceed with manual deletion in your browsing browser. Below you will find links to support pages for the major browsers (click on "instructions"):
- Chrome Cookies Management: instructions
- Explorer Cookies Management: instructions
- Firefox Cookies Management: instructions
- Safari Cookies Management: instructions
Campo Marzio 2003, according to current regulations, is not required to ask for consent for technical cookies, as they are necessary to provide the requested services. For all other types of cookies, consent may also be expressed by the User in one or more of the following ways:
- By means of specific configurations of the browser used or the related computer programs used to navigate the pages that make up the Site.
- By means of changing the settings in the use of third-party services.
- By clicking on the following button: "Cancel Consent".
Blocking cookies by any method may prevent you from using or viewing parts of the Site.